StretchLearn Course

Lead your team with clarity, confidence, and results

Master the four disciplines that separate great team leaders from overwhelmed managers

Beginner9 hrSelf PacedRegistered

Course Overview

What this course is designed to develop

Great teams don't happen by accident — they're built through deliberate leadership decisions made every day. This course teaches the foundational disciplines that first-time and developing leaders need: structuring team roles so accountability is unambiguous, applying motivation research to real individuals, running conversations that hold people to commitments without damaging trust, and embedding the cultural habits that sustain high performance over time. Each module draws on established models — RACI, Self-Determination Theory, the SBI feedback model, Lencioni's Five Dysfunctions — translated into immediately usable tools you can deploy in your next team meeting.

Learning Outcomes

What the learner should be able to understand, build, or execute.

Define clear roles and ownership using the RACI framework to eliminate ambiguity on any team

Apply Self-Determination Theory to diagnose what actually drives each team member and tailor your approach

Conduct structured 1-on-1s that surface issues early and keep individuals progressing toward goals

Deliver situation-behaviour-impact feedback that changes performance without triggering defensiveness

Design and run accountability check-ins that reinforce commitments without micromanaging

Identify and address the cultural dysfunctions — absence of trust, fear of conflict, avoidance of accountability — that silently cap team output

Curriculum Preview

Inside the curriculum: a structured path from fundamentals to execution.

Preview the course structure, see how the modules build on one another, and understand the path this program is designed to take you through.

Module 1

Module 1: Roles, Structure, and the RACI Framework

Establish unambiguous ownership across the team so everyone knows who decides, who does, who advises, and who needs to know — eliminating the most common source of team friction.

3 lessons

Why Role Ambiguity Kills TeamsContent · 45 min

Preview Enabled

Building Your RACI MatrixContent · 45 min

LMS Access

Running a Team Role Clarity SessionContent · 45 min

LMS Access

Module 2

Module 2: Motivating Individuals on a Diverse Team

Apply Self-Determination Theory and practical motivational diagnostics to understand what drives each team member and adjust your leadership approach to individual needs.

3 lessons

Self-Determination Theory for LeadersContent · 45 min

LMS Access

Running a Motivation Diagnostic for Each Team MemberContent · 45 min

LMS Access

Adapting Your Leadership Style to the IndividualContent · 45 min

LMS Access

Module 3

Module 3: Accountability Conversations and 1-on-1 Discipline

Design and run 1-on-1s that surface problems early, and master the two conversation types — progress check-ins and missed-commitment conversations — that keep individuals on track without micromanaging.

3 lessons

The High-Value 1-on-1: Structure and HabitsContent · 45 min

LMS Access

Delivering Feedback That Changes BehaviourContent · 45 min

LMS Access

Holding Commitments Without MicromanagingContent · 45 min

LMS Access

Module 4

Module 4: Building a High-Performance Team Culture

Design the norms, rituals, and practices that make high performance the default — not the exception — by addressing the psychological and structural conditions that sustain it over time.

3 lessons

Diagnosing Your Team's Cultural HealthContent · 45 min

LMS Access

Designing Team Norms and RitualsContent · 45 min

LMS Access

Sustaining High Performance Over TimeContent · 45 min

LMS Access

Built for Application

A complete learning path, not a one-off inspiration hit.

This program is designed around progression: focused lessons, structured modules, applied resources, assessments, and a course rhythm that turns information into usable capability.

team leadershipmanagementaccountabilitymotivationfeedbackRACI1-on-1sperformance culture